Street Haven

About us

Our Mission

We meet women where they are and offer integrated services to help them lead empowered lives.

Our Vision

A future where every woman lives in safety, dignity and hope.

Our Values

  • We respect and value every voice.
  • We lead with empathy & compassion.
  • We champion inclusion.
  • We’re always adapting.
  • We advocate for all women.

Who We Are

Street Haven at the Crossroads is a multidisciplinary agency dedicated to supporting women on their journey toward safety, stability, and personal empowerment. The organization provides a continuum of care that includes emergency shelter services, supportive housing, addiction recovery programs, mental health supports, and skills training. Since 1965, Street Haven has served women across the Greater Toronto Area through both onsite and outreach community-based programs, meeting women where they are. Through an integrated and compassionate approach to service delivery, Street Haven helps women rebuild their lives with dignity, resilience, and hope.

Our History

2020s

Street Haven expanded during COVID, opened a hotel-based shelter, launched housing stabilization, and added trauma-informed psychotherapy and outreach. New provincial funding supported transitional housing. In 2025, Street Haven celebrates 60 years and purchases 93 Pembroke Street to deepen its historic downtown presence.

2010s

Street Haven maintained core programs and restructured its Learning Centre in 2019 into a Training Services program, focused on digital literacy, life skills, and employment readiness. This initiative reinforced confidence-building and pathways to education and employment for women facing systemic barriers.

2000s

Street Haven strengthened governance and policy frameworks. In 2006, founder Peggy Walpole passed away after 41 years of leadership. Her legacy shaped continued service expansion and strategic planning to support low-barrier programs for women recovering from trauma, homelessness, and addiction.

1990s

Street Haven expanded housing, acquired 91 Pembroke, and adopted a trauma-informed case management model in 1992. It strengthened continuity across services and improved individualized care. The Learning Centre moved to 67 Adelaide in 1997, offering basic literacy and skills training for women.

1980s

Walpole received the Order of Canada in 1980. Street Haven expanded housing, launched the Learning Centre in 1988, and relocated Grant House to Toronto. In 1989, it secured a 40-year lease at 607 St. Clair West to provide supportive housing for women.

1970s

Street Haven adopted a multi-service model and partnered with Correctional Services. In 1976, it opened Canada’s first women-specific residential addiction program, Grant House, named after Judith Grant. Walpole was recognized provincially for her leadership, including a medal of good citizenship in 1974.

1960s

Street Haven was founded in 1965 by nurse Peggy Walpole, who opened Toronto’s first emergency women’s shelter from her home. Her leadership established a multi-faith board and expanded services to 87 Pembroke, creating Canada’s first women-centred multi-service housing and recovery agency.

Our Founder

Peggy Ann Walpole

Peggy Ann Walpole worked as a nurse in the Emergency Room of St. Michael’s Hospital in the 1950’s. There she encountered many women who suffered from the debilitating effects of life on the street; violence, isolation, poverty and poor health. Peggy Ann was frustrated, knowing that once these women were treated and discharged, most had nowhere safe to go.

And so Peggy Ann founded Street Haven at the Crossroads in 1965, a drop-in centre where women could have a cup of coffee and access assistance, without judgement.

Next, she bought a stately old mansion on Pembroke Street and opened the first Emergency Shelter for homeless women in Toronto.  Over the years, Peggy Ann added supportive housing, residential and community addiction treatment and a learning centre to Street Haven`s roster of life-saving services. 

Peggy Ann devoted her life to our community’s most vulnerable women. She was awarded the Ontario Good Citizenship Medal and was appointed a member of the  Order of Canada. Peggy Ann Walpole died in 2006 but her legacy lives in the work we do at Street Haven, every day.

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  • We are SO excited to be part of U of T’s @womensadvocacyoutreach (WAO) Women Helping Women Convention tomorrow!  💙

We truly couldn’t be more grateful for the relationship WAO has created with Street Haven. From volunteering at our shelter this past January to fundraising, WAO is an incredible group of U of T students dedicated to advocating and supporting women and women’s rights in their community and across the world.  

Our Executive Director, Andrea, has been invited as a guest speaker, and all ticket proceeds go directly toward supporting our organization.  

We will have a Street Haven table so come say hi, grab some info, and chat with us about what we do! With the Convention centred around intersectional grassroots advocacy, we can’t think of a better event for us to be a part of. 

#WomenHelpingWomen #WAO #IntersectionalAdvocacy #WomenEmpowerment #StreetHaven
  • As part of Street Haven’s Employment services’ 1 year anniversary, we asked the Director of Training & Employment Services the following question:

 How would you describe the impact of Street Haven’s employment services in the last year?

 This is what Cynthia Lewis had to say: “I am very proud of the Employment Team and their accomplishments this year. They are innovative, adaptive and responsive in their work to provide employment supports to our clients, both within Street Haven and the broader community. There have been some great wins and it is very rewarding to see our clients find employment and move ahead in their journey. The employment program has provided us with more visibility in the community and the opportunity to make a tangible impact for our clients. Our program will only grow stronger in the next year, based on our experiences and learnings. I encourage the community to self refer to our services, participate in our programs and call on us for support! You will be happy that you took that first step.”

 #OneYearOfEmploymentServices #WomensEmploymentServices #JobsInToronto #EmploymentAgency #WomenSupportingWomen #NewcomerJobs
  • Big news at Street Haven! 🎉 We’re so proud to announce the opening of our new Training Centre. 💙 

Thanks to two grants of $400,000 from the @ontrillium , we’ve launched a brand new Training Centre right inside our 87 Pembroke Street shelter, along with expanded on-site mental health services for the women we serve. Now shelter residents and clients can access education, digital literacy, job readiness supports, counselling, and mental health services all in one place, without having to navigate multiple locations or systems. 

Today, the @wcg.services team made a site visit to the training centre to overlook the functioning of the space and see the team in action. The space is designed to allow clients to access digital resources, receive support in employment and training services, while encouraging them to build social connections and network with their peers. 

We’re so grateful to the Ontario Trillium Foundation for believing in this vision and helping us expand what’s possible for women experiencing homelessness in Toronto. 

#StreetHaven #OntarioTrilliumFoundation #WomensHomelessness #Toronto #MentalHealth Empowerment EndHomelessness
  • Meet @masuda8647 (Masuda Ahmed), a graduate of our Employment Services Program and a seriously talented artist! 🌟

Ever since Masuda finished her program at Street Haven, she has been brightening our office with her incredible caricature sketches, and we couldn't be prouder. Moments like these, when former clients return not just to say hi, but to share their gifts with us, remind us exactly why we do this work.

#StreetHaven #Employment #SuccessStories #ClientHighlight
  • When a drop-in visit turns into an amazing gesture of women supporting women, right in the spirit of International Women's Day.

Our friend Nita McCown, President of the  @zontatoronto stopped by the office recently, honestly, we love seeing a friendly face.

The Zonta Club is a group dedicated to championing women's rights, and we're so grateful to be building a relationship with such an incredible organization. Thank you, Nita and the Zonta Club of Toronto, for your generous donation and for choosing to invest in the women we serve. This is just the beginning of a beautiful partnership.

Here's to the women who show up for women! 💛

#StreetHaven #ZontaClubofToronto #WomenSupportingWomen #CommunityLove #Grateful #WomensRights #IWD
  • What a day! We kicked off International Women’s Day at Street Haven’s Head Office, and it was such a special celebration for our staff and clients.

This year’s theme was #GiveToGain, and it felt like the perfect reminder of what our staff do every day. They give so much of themselves in support of the women we serve, and making time to celebrate them and show our appreciation means everything to us.

We were grateful to hear from inspiring guest speaker Leslie Gash from the Toronto Shelter Network, as well as client speakers who shared heartfelt words of gratitude and powerful reflections on their journeys. Echo Wang also led a calming meditation for our team, giving everyone a moment to pause and reset.

And of course, it would not be a Street Haven celebration without something fun. We brought in @therapypuppies for puppy yoga and wrapped up the day singing our hearts out with karaoke.

A huge thank you to Yaya Foods for their generous donation of chocolate that helped sweeten the celebration. Staff and clients across our shelters are enjoying BIG Toblerone bars as part of today’s festivities.

Thank you to our incredible team for everything you give, every single day.

#InternationalWomensDay #StreetHaven
We are SO excited to be part of U of T’s @womensadvocacyoutreach (WAO) Women Helping Women Convention tomorrow!  💙

We truly couldn’t be more grateful for the relationship WAO has created with Street Haven. From volunteering at our shelter this past January to fundraising, WAO is an incredible group of U of T students dedicated to advocating and supporting women and women’s rights in their community and across the world.  

Our Executive Director, Andrea, has been invited as a guest speaker, and all ticket proceeds go directly toward supporting our organization.  

We will have a Street Haven table so come say hi, grab some info, and chat with us about what we do! With the Convention centred around intersectional grassroots advocacy, we can’t think of a better event for us to be a part of. 

#WomenHelpingWomen #WAO #IntersectionalAdvocacy #WomenEmpowerment #StreetHaven
We are SO excited to be part of U of T’s @womensadvocacyoutreach (WAO) Women Helping Women Convention tomorrow!  💙 We truly couldn’t be more grateful for the relationship WAO has created with Street Haven. From volunteering at our shelter this past January to fundraising, WAO is an incredible group of U of T students dedicated to advocating and supporting women and women’s rights in their community and across the world.   Our Executive Director, Andrea, has been invited as a guest speaker, and all ticket proceeds go directly toward supporting our organization.   We will have a Street Haven table so come say hi, grab some info, and chat with us about what we do! With the Convention centred around intersectional grassroots advocacy, we can’t think of a better event for us to be a part of.  #WomenHelpingWomen #WAO #IntersectionalAdvocacy #WomenEmpowerment #StreetHaven
4 days ago
View on Instagram |
1/6
As part of Street Haven’s Employment services’ 1 year anniversary, we asked the Director of Training & Employment Services the following question:

 How would you describe the impact of Street Haven’s employment services in the last year?

 This is what Cynthia Lewis had to say: “I am very proud of the Employment Team and their accomplishments this year. They are innovative, adaptive and responsive in their work to provide employment supports to our clients, both within Street Haven and the broader community. There have been some great wins and it is very rewarding to see our clients find employment and move ahead in their journey. The employment program has provided us with more visibility in the community and the opportunity to make a tangible impact for our clients. Our program will only grow stronger in the next year, based on our experiences and learnings. I encourage the community to self refer to our services, participate in our programs and call on us for support! You will be happy that you took that first step.”

 #OneYearOfEmploymentServices #WomensEmploymentServices #JobsInToronto #EmploymentAgency #WomenSupportingWomen #NewcomerJobs
As part of Street Haven’s Employment services’ 1 year anniversary, we asked the Director of Training & Employment Services the following question: How would you describe the impact of Street Haven’s employment services in the last year? This is what Cynthia Lewis had to say: “I am very proud of the Employment Team and their accomplishments this year. They are innovative, adaptive and responsive in their work to provide employment supports to our clients, both within Street Haven and the broader community. There have been some great wins and it is very rewarding to see our clients find employment and move ahead in their journey. The employment program has provided us with more visibility in the community and the opportunity to make a tangible impact for our clients. Our program will only grow stronger in the next year, based on our experiences and learnings. I encourage the community to self refer to our services, participate in our programs and call on us for support! You will be happy that you took that first step.” #OneYearOfEmploymentServices #WomensEmploymentServices #JobsInToronto #EmploymentAgency #WomenSupportingWomen #NewcomerJobs
4 days ago
View on Instagram |
2/6
Big news at Street Haven! 🎉 We’re so proud to announce the opening of our new Training Centre. 💙 

Thanks to two grants of $400,000 from the @ontrillium , we’ve launched a brand new Training Centre right inside our 87 Pembroke Street shelter, along with expanded on-site mental health services for the women we serve. Now shelter residents and clients can access education, digital literacy, job readiness supports, counselling, and mental health services all in one place, without having to navigate multiple locations or systems. 

Today, the @wcg.services team made a site visit to the training centre to overlook the functioning of the space and see the team in action. The space is designed to allow clients to access digital resources, receive support in employment and training services, while encouraging them to build social connections and network with their peers. 

We’re so grateful to the Ontario Trillium Foundation for believing in this vision and helping us expand what’s possible for women experiencing homelessness in Toronto. 

#StreetHaven #OntarioTrilliumFoundation #WomensHomelessness #Toronto #MentalHealth Empowerment EndHomelessness
Big news at Street Haven! 🎉 We’re so proud to announce the opening of our new Training Centre. 💙 

Thanks to two grants of $400,000 from the @ontrillium , we’ve launched a brand new Training Centre right inside our 87 Pembroke Street shelter, along with expanded on-site mental health services for the women we serve. Now shelter residents and clients can access education, digital literacy, job readiness supports, counselling, and mental health services all in one place, without having to navigate multiple locations or systems. 

Today, the @wcg.services team made a site visit to the training centre to overlook the functioning of the space and see the team in action. The space is designed to allow clients to access digital resources, receive support in employment and training services, while encouraging them to build social connections and network with their peers. 

We’re so grateful to the Ontario Trillium Foundation for believing in this vision and helping us expand what’s possible for women experiencing homelessness in Toronto. 

#StreetHaven #OntarioTrilliumFoundation #WomensHomelessness #Toronto #MentalHealth Empowerment EndHomelessness
Big news at Street Haven! 🎉 We’re so proud to announce the opening of our new Training Centre. 💙 

Thanks to two grants of $400,000 from the @ontrillium , we’ve launched a brand new Training Centre right inside our 87 Pembroke Street shelter, along with expanded on-site mental health services for the women we serve. Now shelter residents and clients can access education, digital literacy, job readiness supports, counselling, and mental health services all in one place, without having to navigate multiple locations or systems. 

Today, the @wcg.services team made a site visit to the training centre to overlook the functioning of the space and see the team in action. The space is designed to allow clients to access digital resources, receive support in employment and training services, while encouraging them to build social connections and network with their peers. 

We’re so grateful to the Ontario Trillium Foundation for believing in this vision and helping us expand what’s possible for women experiencing homelessness in Toronto. 

#StreetHaven #OntarioTrilliumFoundation #WomensHomelessness #Toronto #MentalHealth Empowerment EndHomelessness
Big news at Street Haven! 🎉 We’re so proud to announce the opening of our new Training Centre. 💙 

Thanks to two grants of $400,000 from the @ontrillium , we’ve launched a brand new Training Centre right inside our 87 Pembroke Street shelter, along with expanded on-site mental health services for the women we serve. Now shelter residents and clients can access education, digital literacy, job readiness supports, counselling, and mental health services all in one place, without having to navigate multiple locations or systems. 

Today, the @wcg.services team made a site visit to the training centre to overlook the functioning of the space and see the team in action. The space is designed to allow clients to access digital resources, receive support in employment and training services, while encouraging them to build social connections and network with their peers. 

We’re so grateful to the Ontario Trillium Foundation for believing in this vision and helping us expand what’s possible for women experiencing homelessness in Toronto. 

#StreetHaven #OntarioTrilliumFoundation #WomensHomelessness #Toronto #MentalHealth Empowerment EndHomelessness
Big news at Street Haven! 🎉 We’re so proud to announce the opening of our new Training Centre. 💙 Thanks to two grants of $400,000 from the @ontrillium , we’ve launched a brand new Training Centre right inside our 87 Pembroke Street shelter, along with expanded on-site mental health services for the women we serve. Now shelter residents and clients can access education, digital literacy, job readiness supports, counselling, and mental health services all in one place, without having to navigate multiple locations or systems. Today, the @wcg.services team made a site visit to the training centre to overlook the functioning of the space and see the team in action. The space is designed to allow clients to access digital resources, receive support in employment and training services, while encouraging them to build social connections and network with their peers. We’re so grateful to the Ontario Trillium Foundation for believing in this vision and helping us expand what’s possible for women experiencing homelessness in Toronto. #StreetHaven #OntarioTrilliumFoundation #WomensHomelessness #Toronto #MentalHealth Empowerment EndHomelessness
4 days ago
View on Instagram |
3/6
Meet @masuda8647 (Masuda Ahmed), a graduate of our Employment Services Program and a seriously talented artist! 🌟

Ever since Masuda finished her program at Street Haven, she has been brightening our office with her incredible caricature sketches, and we couldn't be prouder. Moments like these, when former clients return not just to say hi, but to share their gifts with us, remind us exactly why we do this work.

#StreetHaven #Employment #SuccessStories #ClientHighlight
Meet @masuda8647 (Masuda Ahmed), a graduate of our Employment Services Program and a seriously talented artist! 🌟 Ever since Masuda finished her program at Street Haven, she has been brightening our office with her incredible caricature sketches, and we couldn't be prouder. Moments like these, when former clients return not just to say hi, but to share their gifts with us, remind us exactly why we do this work. #StreetHaven #Employment #SuccessStories #ClientHighlight
5 days ago
View on Instagram |
4/6
When a drop-in visit turns into an amazing gesture of women supporting women, right in the spirit of International Women's Day.

Our friend Nita McCown, President of the  @zontatoronto stopped by the office recently, honestly, we love seeing a friendly face.

The Zonta Club is a group dedicated to championing women's rights, and we're so grateful to be building a relationship with such an incredible organization. Thank you, Nita and the Zonta Club of Toronto, for your generous donation and for choosing to invest in the women we serve. This is just the beginning of a beautiful partnership.

Here's to the women who show up for women! 💛

#StreetHaven #ZontaClubofToronto #WomenSupportingWomen #CommunityLove #Grateful #WomensRights #IWD
When a drop-in visit turns into an amazing gesture of women supporting women, right in the spirit of International Women's Day. Our friend Nita McCown, President of the @zontatoronto stopped by the office recently, honestly, we love seeing a friendly face. The Zonta Club is a group dedicated to championing women's rights, and we're so grateful to be building a relationship with such an incredible organization. Thank you, Nita and the Zonta Club of Toronto, for your generous donation and for choosing to invest in the women we serve. This is just the beginning of a beautiful partnership. Here's to the women who show up for women! 💛 #StreetHaven #ZontaClubofToronto #WomenSupportingWomen #CommunityLove #Grateful #WomensRights #IWD
6 days ago
View on Instagram |
5/6
What a day! We kicked off International Women’s Day at Street Haven’s Head Office, and it was such a special celebration for our staff and clients.

This year’s theme was #GiveToGain, and it felt like the perfect reminder of what our staff do every day. They give so much of themselves in support of the women we serve, and making time to celebrate them and show our appreciation means everything to us.

We were grateful to hear from inspiring guest speaker Leslie Gash from the Toronto Shelter Network, as well as client speakers who shared heartfelt words of gratitude and powerful reflections on their journeys. Echo Wang also led a calming meditation for our team, giving everyone a moment to pause and reset.

And of course, it would not be a Street Haven celebration without something fun. We brought in @therapypuppies for puppy yoga and wrapped up the day singing our hearts out with karaoke.

A huge thank you to Yaya Foods for their generous donation of chocolate that helped sweeten the celebration. Staff and clients across our shelters are enjoying BIG Toblerone bars as part of today’s festivities.

Thank you to our incredible team for everything you give, every single day.

#InternationalWomensDay #StreetHaven
What a day! We kicked off International Women’s Day at Street Haven’s Head Office, and it was such a special celebration for our staff and clients.

This year’s theme was #GiveToGain, and it felt like the perfect reminder of what our staff do every day. They give so much of themselves in support of the women we serve, and making time to celebrate them and show our appreciation means everything to us.

We were grateful to hear from inspiring guest speaker Leslie Gash from the Toronto Shelter Network, as well as client speakers who shared heartfelt words of gratitude and powerful reflections on their journeys. Echo Wang also led a calming meditation for our team, giving everyone a moment to pause and reset.

And of course, it would not be a Street Haven celebration without something fun. We brought in @therapypuppies for puppy yoga and wrapped up the day singing our hearts out with karaoke.

A huge thank you to Yaya Foods for their generous donation of chocolate that helped sweeten the celebration. Staff and clients across our shelters are enjoying BIG Toblerone bars as part of today’s festivities.

Thank you to our incredible team for everything you give, every single day.

#InternationalWomensDay #StreetHaven
What a day! We kicked off International Women’s Day at Street Haven’s Head Office, and it was such a special celebration for our staff and clients.

This year’s theme was #GiveToGain, and it felt like the perfect reminder of what our staff do every day. They give so much of themselves in support of the women we serve, and making time to celebrate them and show our appreciation means everything to us.

We were grateful to hear from inspiring guest speaker Leslie Gash from the Toronto Shelter Network, as well as client speakers who shared heartfelt words of gratitude and powerful reflections on their journeys. Echo Wang also led a calming meditation for our team, giving everyone a moment to pause and reset.

And of course, it would not be a Street Haven celebration without something fun. We brought in @therapypuppies for puppy yoga and wrapped up the day singing our hearts out with karaoke.

A huge thank you to Yaya Foods for their generous donation of chocolate that helped sweeten the celebration. Staff and clients across our shelters are enjoying BIG Toblerone bars as part of today’s festivities.

Thank you to our incredible team for everything you give, every single day.

#InternationalWomensDay #StreetHaven
What a day! We kicked off International Women’s Day at Street Haven’s Head Office, and it was such a special celebration for our staff and clients.

This year’s theme was #GiveToGain, and it felt like the perfect reminder of what our staff do every day. They give so much of themselves in support of the women we serve, and making time to celebrate them and show our appreciation means everything to us.

We were grateful to hear from inspiring guest speaker Leslie Gash from the Toronto Shelter Network, as well as client speakers who shared heartfelt words of gratitude and powerful reflections on their journeys. Echo Wang also led a calming meditation for our team, giving everyone a moment to pause and reset.

And of course, it would not be a Street Haven celebration without something fun. We brought in @therapypuppies for puppy yoga and wrapped up the day singing our hearts out with karaoke.

A huge thank you to Yaya Foods for their generous donation of chocolate that helped sweeten the celebration. Staff and clients across our shelters are enjoying BIG Toblerone bars as part of today’s festivities.

Thank you to our incredible team for everything you give, every single day.

#InternationalWomensDay #StreetHaven
What a day! We kicked off International Women’s Day at Street Haven’s Head Office, and it was such a special celebration for our staff and clients.

This year’s theme was #GiveToGain, and it felt like the perfect reminder of what our staff do every day. They give so much of themselves in support of the women we serve, and making time to celebrate them and show our appreciation means everything to us.

We were grateful to hear from inspiring guest speaker Leslie Gash from the Toronto Shelter Network, as well as client speakers who shared heartfelt words of gratitude and powerful reflections on their journeys. Echo Wang also led a calming meditation for our team, giving everyone a moment to pause and reset.

And of course, it would not be a Street Haven celebration without something fun. We brought in @therapypuppies for puppy yoga and wrapped up the day singing our hearts out with karaoke.

A huge thank you to Yaya Foods for their generous donation of chocolate that helped sweeten the celebration. Staff and clients across our shelters are enjoying BIG Toblerone bars as part of today’s festivities.

Thank you to our incredible team for everything you give, every single day.

#InternationalWomensDay #StreetHaven
What a day! We kicked off International Women’s Day at Street Haven’s Head Office, and it was such a special celebration for our staff and clients. This year’s theme was #GiveToGain, and it felt like the perfect reminder of what our staff do every day. They give so much of themselves in support of the women we serve, and making time to celebrate them and show our appreciation means everything to us. We were grateful to hear from inspiring guest speaker Leslie Gash from the Toronto Shelter Network, as well as client speakers who shared heartfelt words of gratitude and powerful reflections on their journeys. Echo Wang also led a calming meditation for our team, giving everyone a moment to pause and reset. And of course, it would not be a Street Haven celebration without something fun. We brought in @therapypuppies for puppy yoga and wrapped up the day singing our hearts out with karaoke. A huge thank you to Yaya Foods for their generous donation of chocolate that helped sweeten the celebration. Staff and clients across our shelters are enjoying BIG Toblerone bars as part of today’s festivities. Thank you to our incredible team for everything you give, every single day. #InternationalWomensDay #StreetHaven
1 week ago
View on Instagram |
6/6