Street Haven

About us

Our Mission

We are driven to provide integrated support for women as they move forward in their own journey.

Our Vision

We are building an inclusive community that empowers women to grow and thrive.

Our Values

  • We respect and value every voice.
  • We lead with empathy & compassion.
  • We champion inclusion.
  • We’re always adapting.
  • We advocate for all women.

Who We Are

Street Haven at the Crossroads offers women experiencing or at risk of homelessness a pathway to safety, stability, and personal empowerment. Through emergency shelter, supportive housing, addiction recovery programs, and skills training, they deliver integrated, compassionate services that help women rebuild their lives with dignity and hope.

Our History

2020s (Present)

Street Haven expanded during COVID, opened a hotel-based shelter, launched housing stabilization, and added trauma-informed psychotherapy and outreach. New provincial funding supported transitional housing. In 2025, Street Haven celebrates 60 years and purchases 93 Pembroke Street to deepen its historic downtown presence.

2010s

Street Haven maintained core programs and restructured its Learning Centre in 2019 into a Training Services program, focused on digital literacy, life skills, and employment readiness. This initiative reinforced confidence-building and pathways to education and employment for women facing systemic barriers.

2000s

Street Haven strengthened governance and policy frameworks. In 2006, founder Peggy Walpole passed away after 41 years of leadership. Her legacy shaped continued service expansion and strategic planning to support low-barrier programs for women recovering from trauma, homelessness, and addiction.

1990s

Street Haven expanded housing, acquired 91 Pembroke, and adopted a trauma-informed case management model in 1992. It strengthened continuity across services and improved individualized care. The Learning Centre moved to 67 Adelaide in 1997, offering basic literacy and skills training for women.

1980s

Walpole received the Order of Canada in 1980. Street Haven expanded housing, launched the Learning Centre in 1988, and relocated Grant House to Toronto. In 1989, it secured a 40-year lease at 607 St. Clair West to provide supportive housing for women.

1970s

Street Haven adopted a multi-service model and partnered with Correctional Services. In 1976, it opened Canada’s first women-specific residential addiction program, Grant House, named after Judith Grant. Walpole was recognized provincially for her leadership, including a medal of good citizenship in 1974.

1960s

Street Haven was founded in 1965 by nurse Peggy Walpole, who opened Toronto’s first emergency women’s shelter from her home. Her leadership established a multi-faith board and expanded services to 87 Pembroke, creating Canada’s first women-centred multi-service housing and recovery agency.

Our Founder

Peggy Ann Walpole

Peggy Ann Walpole worked as a nurse in the Emergency Room of St. Michael’s Hospital in the 1950’s. There she encountered many women who suffered from the debilitating effects of life on the street; violence, isolation, poverty and poor health. Peggy Ann was frustrated, knowing that once these women were treated and discharged, most had nowhere safe to go.

And so Peggy Ann founded Street Haven at the Crossroads in 1965, a drop-in centre where women could have a cup of coffee and access assistance, without judgement.

Next, she bought a stately old mansion on Pembroke Street and opened the first Emergency Shelter for homeless women in Toronto.  Over the years, Peggy Ann added supportive housing, residential and community addiction treatment and a learning centre to Street Haven`s roster of life-saving services. 

Peggy Ann devoted her life to our community’s most vulnerable women. She was awarded the Ontario Good Citizenship Medal and was appointed a member of the  Order of Canada. Peggy Ann Walpole died in 2006 but her legacy lives in the work we do at Street Haven, every day.

follow us

  • Grateful! 🙏 Andrea and I spent a beautiful evening with the Zonta Club of Toronto — women lifting women. Loved introducing Street Haven and celebrating our partnership with Times Change. Can’t wait to grow this work together. 💫

#WomenSupportingWomen #NonprofitLife #TorontoCommunity #WomenHelpingWomen #StreetHaven
  • Pathways to Independence: 

 From helping clients find permanent housing to building grocery carts, our Pathways to Independence crew do it all! 

 Pathways to Independence is one of our training services that provides individualized support for women moving into permanent housing. Laura is one of our superstar case managers, where she goes above and beyond to make sure her clients have the tools and resources they need to succeed! The Pathways to Independence's team hands-on approach makes their clients transition into their homes seamless. 

 #womensupportingwomen #streethaven #community #housingsupport
  • Instead of gifts, Seema spent her 50th feeding our shelter — lasagna, cake and pure love. Residents, staff (and a neighbouring men’s home) all shared the feast. Thank you, Seema! 🎉❤️

#GivingBack #PayItForward #KindnessMatters #Community #SupportShelters
  • Last week’s Food for Thought event reminded us just how meaningful community connection truly is! 
 
A heartfelt thank-you to Sistering for hosting such a warm and engaging evening filled with great food, important conversations, and opportunities for organizations to learn from one another. Hearing from leaders like Volletta Peters (Sistering) and Leslie Gash (Toronto Shelter Network) was a powerful reminder that we are stronger when we show up together. 

Grateful to stay connected, stay involved, and continue supporting women in our community. 

#womensupportingwomen #StreetHaven #community #advocacy
  • 36 years ago, 14 young women were murdered at École Polytechnique for daring to learn. We say their names — and we keep fighting.

Violence against women isn’t history: ~91% of women experiencing homelessness in Canada have survived it. At Street Haven, we see the damage every day.

Remember. Act. Join the candlelight vigil — Sat, Dec 6, 6pm, Philosopher’s Walk.

#Dec6 #NationalDayOfRemembrance #EndViolenceAgainstWomen #StreetHaven
  • Meet Lilly Bourani, our newest Shelter and Housing Manager! 

Lilly's journey to Street Haven began when she first arrived in Canada as an immigrant. Using welcome centres and working with a case worker herself, she noticed something important—there was a real need for more services for newcomers, especially in Farsi and Arabic. That experience inspired her to start volunteering and eventually pursue her calling in social services. 

"I wanted to give back," Lilly shares. Growing up in Iran, where social services for women are limited, she has always felt a strong pull towards helping women build better lives. Combined with her background in Psychology, Lilly brings both heart and expertise to her role. 

For Lilly, Street Haven represents the perfect opportunity to address the challenges she once experienced as a newcomer to Toronto and to be part of an organization truly dedicated to women's wellbeing. 

Welcome to the team, Lilly! We're so grateful to have you here. 

 #StreetHaven #NewcomerSupport #WomenHelpingWomen #ShelterAndHousing #MultilingualSupport
Grateful! 🙏 Andrea and I spent a beautiful evening with the Zonta Club of Toronto — women lifting women. Loved introducing Street Haven and celebrating our partnership with Times Change. Can’t wait to grow this work together. 💫

#WomenSupportingWomen #NonprofitLife #TorontoCommunity #WomenHelpingWomen #StreetHaven
Grateful! 🙏 Andrea and I spent a beautiful evening with the Zonta Club of Toronto — women lifting women. Loved introducing Street Haven and celebrating our partnership with Times Change. Can’t wait to grow this work together. 💫

#WomenSupportingWomen #NonprofitLife #TorontoCommunity #WomenHelpingWomen #StreetHaven
Grateful! 🙏 Andrea and I spent a beautiful evening with the Zonta Club of Toronto — women lifting women. Loved introducing Street Haven and celebrating our partnership with Times Change. Can’t wait to grow this work together. 💫

#WomenSupportingWomen #NonprofitLife #TorontoCommunity #WomenHelpingWomen #StreetHaven
Grateful! 🙏 Andrea and I spent a beautiful evening with the Zonta Club of Toronto — women lifting women. Loved introducing Street Haven and celebrating our partnership with Times Change. Can’t wait to grow this work together. 💫 #WomenSupportingWomen #NonprofitLife #TorontoCommunity #WomenHelpingWomen #StreetHaven
6 hours ago
View on Instagram |
1/6
Pathways to Independence: 

 From helping clients find permanent housing to building grocery carts, our Pathways to Independence crew do it all! 

 Pathways to Independence is one of our training services that provides individualized support for women moving into permanent housing. Laura is one of our superstar case managers, where she goes above and beyond to make sure her clients have the tools and resources they need to succeed! The Pathways to Independence's team hands-on approach makes their clients transition into their homes seamless. 

 #womensupportingwomen #streethaven #community #housingsupport
Pathways to Independence: From helping clients find permanent housing to building grocery carts, our Pathways to Independence crew do it all! Pathways to Independence is one of our training services that provides individualized support for women moving into permanent housing. Laura is one of our superstar case managers, where she goes above and beyond to make sure her clients have the tools and resources they need to succeed! The Pathways to Independence's team hands-on approach makes their clients transition into their homes seamless. #womensupportingwomen #streethaven #community #housingsupport
2 days ago
View on Instagram |
2/6
Instead of gifts, Seema spent her 50th feeding our shelter — lasagna, cake and pure love. Residents, staff (and a neighbouring men’s home) all shared the feast. Thank you, Seema! 🎉❤️ #GivingBack #PayItForward #KindnessMatters #Community #SupportShelters
2 days ago
View on Instagram |
3/6
Last week’s Food for Thought event reminded us just how meaningful community connection truly is! 
 
A heartfelt thank-you to Sistering for hosting such a warm and engaging evening filled with great food, important conversations, and opportunities for organizations to learn from one another. Hearing from leaders like Volletta Peters (Sistering) and Leslie Gash (Toronto Shelter Network) was a powerful reminder that we are stronger when we show up together. 

Grateful to stay connected, stay involved, and continue supporting women in our community. 

#womensupportingwomen #StreetHaven #community #advocacy
Last week’s Food for Thought event reminded us just how meaningful community connection truly is! A heartfelt thank-you to Sistering for hosting such a warm and engaging evening filled with great food, important conversations, and opportunities for organizations to learn from one another. Hearing from leaders like Volletta Peters (Sistering) and Leslie Gash (Toronto Shelter Network) was a powerful reminder that we are stronger when we show up together. Grateful to stay connected, stay involved, and continue supporting women in our community. #womensupportingwomen #StreetHaven #community #advocacy
3 days ago
View on Instagram |
4/6
36 years ago, 14 young women were murdered at École Polytechnique for daring to learn. We say their names — and we keep fighting.

Violence against women isn’t history: ~91% of women experiencing homelessness in Canada have survived it. At Street Haven, we see the damage every day.

Remember. Act. Join the candlelight vigil — Sat, Dec 6, 6pm, Philosopher’s Walk.

#Dec6 #NationalDayOfRemembrance #EndViolenceAgainstWomen #StreetHaven
36 years ago, 14 young women were murdered at École Polytechnique for daring to learn. We say their names — and we keep fighting. Violence against women isn’t history: ~91% of women experiencing homelessness in Canada have survived it. At Street Haven, we see the damage every day. Remember. Act. Join the candlelight vigil — Sat, Dec 6, 6pm, Philosopher’s Walk. #Dec6 #NationalDayOfRemembrance #EndViolenceAgainstWomen #StreetHaven
5 days ago
View on Instagram |
5/6
Meet Lilly Bourani, our newest Shelter and Housing Manager! 

Lilly's journey to Street Haven began when she first arrived in Canada as an immigrant. Using welcome centres and working with a case worker herself, she noticed something important—there was a real need for more services for newcomers, especially in Farsi and Arabic. That experience inspired her to start volunteering and eventually pursue her calling in social services. 

"I wanted to give back," Lilly shares. Growing up in Iran, where social services for women are limited, she has always felt a strong pull towards helping women build better lives. Combined with her background in Psychology, Lilly brings both heart and expertise to her role. 

For Lilly, Street Haven represents the perfect opportunity to address the challenges she once experienced as a newcomer to Toronto and to be part of an organization truly dedicated to women's wellbeing. 

Welcome to the team, Lilly! We're so grateful to have you here. 

 #StreetHaven #NewcomerSupport #WomenHelpingWomen #ShelterAndHousing #MultilingualSupport
Meet Lilly Bourani, our newest Shelter and Housing Manager! Lilly's journey to Street Haven began when she first arrived in Canada as an immigrant. Using welcome centres and working with a case worker herself, she noticed something important—there was a real need for more services for newcomers, especially in Farsi and Arabic. That experience inspired her to start volunteering and eventually pursue her calling in social services. "I wanted to give back," Lilly shares. Growing up in Iran, where social services for women are limited, she has always felt a strong pull towards helping women build better lives. Combined with her background in Psychology, Lilly brings both heart and expertise to her role. For Lilly, Street Haven represents the perfect opportunity to address the challenges she once experienced as a newcomer to Toronto and to be part of an organization truly dedicated to women's wellbeing. Welcome to the team, Lilly! We're so grateful to have you here. #StreetHaven #NewcomerSupport #WomenHelpingWomen #ShelterAndHousing #MultilingualSupport
6 days ago
View on Instagram |
6/6