Emergency Shelter Services
Who we are
At Street Haven at the Crossroads, our Emergency Shelter Housing Program provides a safe haven and critical support for women experiencing homelessness in Toronto. Open 24 hours a day, 7 days a week, our low-barrier emergency shelter offers immediate access to safety, warmth, and care for up to 50 women each night.
We understand that the women we serve often face complex and overlapping challenges, including homelessness, substance use, mental health concerns, trauma, and experiences of gender-based violence. That’s why our program is rooted in a trauma-informed, client-centered approach, ensuring that each woman is treated with dignity, respect, and compassion.
Women arriving at Street Haven’s Emergency Shelter receive:
- A safe, clean, and welcoming place to sleep
- Nutritious meals and snacks
- Access to showers, hygiene products, and basic clothing
- On-site support workers and crisis intervention
- Referrals to medical care, mental health services, and addiction recovery programs
- Pathways to transitional housing and long-term stability
Our shelter acts not just as a place of refuge, but as a critical first step toward recovery, healing, and empowerment. We work collaboratively with each woman to help her navigate her unique journey — whether that means finding permanent housing, reconnecting with health supports, or simply taking the next right step forward.
If you or someone you know needs emergency shelter, or if you’re looking to support our mission, we welcome you to learn more about how Street Haven is helping women move from crisis to confidence.
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Our relationship with the Junior League of Toronto started back in the spring, when we were lucky enough to be picked as one of their grant recipients.
Months later, Natalie from the JLT reached out to see if there were other ways we could work together. This is exactly the kind of community partnership we love: one that keeps growing, one connection at a time.
They chose Street Haven as one of their charities for Find the Good Day, an initiative created by the JLT to recognize how small acts of kindness can transform communities. They generously made up 24 Welcome Home baskets for our clients, filled with everyday essentials like cleaning and cooking supplies, all packed inside a laundry hamper they get to keep.
These small essentials make a big difference. For clients stepping into a new chapter of independence and stability, having the basics already covered means one less thing to worry about and one more reason to feel supported as they start fresh.
This partnership has already shown us how generous and kind the people in our circle truly are. We can't wait to see where it grows from here. Thank you, JLT!
#JuniorLeagueofToronto #Community #WomenSupportingWomen #StreetHaven #FindTheGoodDay
Tishana Lynch has joined Street Haven as our Addictions and Harm Reduction Outreach Worker, supporting women at Street Haven who are navigating substance use.
At Street Haven, harm reduction means meeting women where they are. It means helping women stay safe, whether or not they're ready, or able, to stop using. No judgment. No shame. Just respect, care and support, at each woman's own pace.
Some women are ready for treatment. Some aren't yet. All of them deserve care, and all of them are welcome to reach out.
If you or someone you know could use support, call our intake line at 416-967-6060 ext. 327 (toll-free: 1-844-967-6060) or visit streethaven.org/services/addictions-outreach-services.
#StreetHaven #MeetTheTeam #HarmReduction #AddictionsAndOutreach #TorontoNonProfit
💜 Give back. Volunteer or donate to local women's charities. It's as easy as starting a donation drive with friends and family. Here at Street Haven, we're always looking for shampoo, toothpaste, and menstrual products for the women in our programs.
🎬 Host a feminist movie night. Explore the National Film Board of Canada's collection of films celebrating women and girls and the trailblazers who shaped our country. Popcorn encouraged! 🍿 Check out their list here: https://www.nfb.ca/channels/celebrate-womens-history-month-canada/
📚 Start a book club. Focus on women authors and women's stories. It's a fun way to get together with friends and learn about women's history!
🛍️ Shop women-owned. From clothing to bookstores to coffee shops, explore all the great women-owned businesses Toronto has to offer.
🎶 Press play. Build a playlist of women musicians, from Canadian icons like Céline Dion and Shania Twain to your own personal favourites.
How are you celebrating this month? Tell us in the comments! 👇
#WomensHistoryMonth #StreetHaven #Toronto #SupportWomen
We're thrilled to be partnering with the Verity Club of Toronto. What began as a single conversation has grown into something we're really excited about: a group of passionate, dedicated professional women who want to dive in, understand the complexities of homelessness and how it affects women, and learn what they can do, as a group and as individuals, to support Street Haven.
We love community support from women's organizations. Thank you, Verity, for your curiosity and your commitment. 💛
#StreetHaven #VerityClubToronto #CommunitySupport #WomenSupportingWomen #TorontoCharity
Peggy Ann was born and raised in Toronto and graduated from St. Michael's School of Nursing in 1955. While working in the emergency department at St. Michael's Hospital, she kept seeing women sent home with nowhere safe to go. So, in 1965, she decided to do something about it.
She opened Street Haven as a women's drop-in program in a beverage room at the Atalanta Hotel, offering food, clothing, a warm room and help without judgment. In its first four years, more than 600 women walked through the door.
In 1967, she opened a permanent emergency shelter for women at 87 Pembroke Street, one of the first of its kind in Canada! That house is still a Street Haven shelter today.
From there, Peggy Ann built a vision that was ahead of its time and has since been embraced across the country: support that brings together shelter, housing, addiction treatment, mental health care, skills training and supportive housing, all in one place.
Her work earned recognition at the municipal, provincial and national levels, including the Ontario Good Citizenship Medal (1974) and the Order of Canada (1980). When she passed away in 2006, the Toronto Star called her "Toronto's Mother Teresa."
We love being able to celebrate the important women who shaped Street Haven. Every Monday this month, we'll be sharing new postsI about the women behind Street Haven, community events and more. Stay tuned!
#WomensHistoryMonth #StreetHaven #PeggyAnnWalpole #Toronto #WomenSupportingWomen
Yesterday, our team at Grant House hosted clients and staff for the National Day for Truth and Reconciliation and Orange Shirt Day.
Vince Pawis Sr., the founder and Executive Director of White Buffalo Road Healing Lodge, led us through the Seven Grandfather Teachings: love, respect, bravery, truth, honesty, humility and wisdom. These teachings are incredibly powerful when we use them to understand each other and to heal.
Then we broke bread and shared a meal with each other.
Thank you, Vince for sharing these important teachings with us. Today, wear orange. Go to an event. Listen to Indigenous communities and learn from them. It may in fact help with your own healing too.
#TruthAndReconciliation #EveryChildMatters #StreetHaven #NationalDayForTruthAndReconciliation #OrangeShirtDay





