Street Haven

Emergency Shelter Services

Who we are

At Street Haven at the Crossroads, our Emergency Shelter Housing Program provides a safe haven and critical support for women experiencing homelessness in Toronto. Open 24 hours a day, 7 days a week, our low-barrier emergency shelter offers immediate access to safety, warmth, and care for up to 50 women each night.

We understand that the women we serve often face complex and overlapping challenges, including homelessness, substance use, mental health concerns, trauma, and experiences of gender-based violence. That’s why our program is rooted in a trauma-informed, client-centered approach, ensuring that each woman is treated with dignity, respect, and compassion.

Women arriving at Street Haven’s Emergency Shelter receive:

  • A safe, clean, and welcoming place to sleep
  • Nutritious meals and snacks
  • Access to showers, hygiene products, and basic clothing
  • On-site support workers and crisis intervention
  • Referrals to medical care, mental health services, and addiction recovery programs
  • Pathways to transitional housing and long-term stability

Our shelter acts not just as a place of refuge, but as a critical first step toward recovery, healing, and empowerment. We work collaboratively with each woman to help her navigate her unique journey — whether that means finding permanent housing, reconnecting with health supports, or simply taking the next right step forward.

If you or someone you know needs emergency shelter, or if you’re looking to support our mission, we welcome you to learn more about how Street Haven is helping women move from crisis to confidence.

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Street Haven at the Crossroads
Street Haven at the Crossroads2 days ago
91 Pembroke is getting ready for the summer!

Staff and residents teamed up to clean, tidy, and refresh the outdoor space and thanks to a generous donor, brand new patio furniture now makes it the perfect spot to relax, connect, and enjoy the sunshine. 💛

A little teamwork goes a long way in creating a space that feels like home. Thank you to everyone who helped make this happen!

#StreetHaven #CommunitySpirit #TorontoNonprofit
Street Haven at the Crossroads
Street Haven at the Crossroads4 days ago
In just the past three months, 65 women have moved from our shelter sites into permanent housing. That's 65 women who now have a place to call home and the safety and stability to start building their futures. 💙

But behind that number is a harder reality. Many of these women are navigating mental health challenges, substance use, and serious medical needs, often all at once. When they arrive at Street Haven, they're met with patience, skill, and care from our front-line staff.

The need has never been clearer, and support for women experiencing homelessness remains limited. Everyone in Toronto deserves a real shot at stability and services like these make that possible. We're proud of this work, and we'll keep advocating for the resources our community needs.

#StreetHaven #PermanentHousing #WomensHomelessness #Advocacy #TorontoNonprofit
Street Haven at the Crossroads
Street Haven at the Crossroads6 days ago
Sometimes the best moments are the unplanned ones. 💛

Last week, Medtronic surprised us with a visit and bags full of essentials for our clients. Socks, menstrual products, toothbrushes and toothpaste. Items that go a long way in making our clients feel seen and cared for.

We are so grateful to be part of a community that shows up like this. Thank you, Medtronic.

#Medtronic #StreetHaven #Community #Support #GivingBack
Street Haven at the Crossroads
Street Haven at the Crossroads1 week ago
After years of searching for a way forward, Kim took one brave step and it changed everything.

She found her footing at Grant House and grew stronger at 87 Pembroke, supported every step of the way by staff who believed in her before she could fully believe in herself. Today, she's thriving in Street Haven's supportive housing program, more confident, more grounded, and more herself than ever before.

The relationships she built along the way made all the difference. Through consistent encouragement and a community that truly saw her, Kim began to rediscover her own strength.

She also found painting as a personal outlet, a quiet practice that lets her express what words can't quite hold.

Kim greets each day as a second chance. And her story is a reminder of what becomes possible when the right support meets someone who's ready to rise.

Thank you, Kim, for your trust and for the light your story brings to so many. 💙

#StreetHaven #Resilience #HealingJourney #SupportiveHousing #Hope #WomenEmpowerment #SecondChances #CommunityMatters
Street Haven at the Crossroads
Street Haven at the Crossroads2 weeks ago
The generosity of our community never ceases to inspire us. Every item you drop off sends a message to our clients that they are seen, valued, and supported.

Right now, we are actively collecting:

🛏️ Bedding: sheets, blankets, pillowcases

🛁 Towels: bath, hand, and face

In-kind donations like these have an immediate, tangible impact on the lives of the people we serve.

Donations can be dropped off anytime at 87 Pembroke Street.

Thank you for showing up for our community. 💙

#CommunitySupport #InKindDonations #DonationDrive #GivingBack #HopeInAction #NonProfit #MakeADifference #StreetHaven
Street Haven at the Crossroads
Street Haven at the Crossroads2 weeks ago
We're still thinking about Street Haven in Bloom 🌷✨

This evening was about YOU, our donors, staff, corporate partners, and event sponsors. Every single one of you makes this work possible. Gratitude doesn't even cover it.

Thank you for showing up, for giving, and for continuing to believe in our mission. Nights like this remind us why we do what we do.

A huge thank you to Mugagga Charles Mark for capturing the evening so beautifully.

Watch the full recap video here: https://www.youtube.com/watch?v=wv8tyFR3PDs&t=3s

#StreetHavenInBloom #DonorAppreciation #CommunityLove #Nonprofit #StaffAppreciation
Street Haven at the Crossroads
Street Haven in Bloom 2026 - Highlights
Street Haven In Bloom: Our First Staff and Donor Appreciation Socia...