Addictions, Mental Health and Outreach Services

Our shelter staff? They're pretty incredible. 🌟 Every day, our staff serve over 120 women across all four shelters. But did you know that's only half the story. Every day homeless women show up on our doorstep- asking for a warm meal, or some dry clothes. And our staff never turn them away. We have a reputation in our community as a safe and supportive place. And that is all thanks to our shelter staff. In just the past four months, 36 women have moved into permanent housing. That's 36 women who now have a place they can call home. An incredible stat all thanks to our shelter staff. And what do our residents say about our shelter staff? Our clients gave the staff a 90% satisfaction rate. That's not just a number. That's proof that what our team does every single day actually works. But the stats don't tell the whole story. Our past clients do it better: "The staff here saw my potential and believed in me when I had trouble believing in myself." - Veronica, former Street Haven client "The staff were the shining light of the place." - M’shel, former Street Haven client That's what Emergency Shelter & Homelessness Service Worker Appreciation Week is all about — celebrating the people who see potential, who shine light in dark moments, and who show up with compassion that changes lives. #HomelessnessAwareness #EndHomelessness #ShelterAppreciationWeek #StreetHaven #HousingwithDignity #Support #Community

Ever wonder how Toronto's first emergency women's shelter got its start? It all began with one nurse and one house. Back in 1965, our founder Peggy Ann Walpole opened her own home as a drop-in for women who needed a safe place to land. A cup of coffee. A listening ear. No judgment, just care. That was the Street Haven way from day one. Word spread fast. Before long, Peggy's living room couldn't hold everyone who needed help — so she purchased 87 Pembroke and became Canada's first women-centred multi-service housing and recovery agency. We thank the women over the past 6 decades who helped shape the Street Haven we know today. Peggy would be proud of the shelter staff we have today. Each member shows up with the same empathy and welcoming energy that started Street Haven 61 years ago. #ShelterAppreciationWeek #StreetHaven #TorontoHistory #EmergencyShelter #HomelessnessAwareness #PeggyAnnWalpole #HousingWithDignity

✨ It's Emergency Shelter & Homelessness Service Worker Appreciation Week! ✨ 24 hours a day, 7 days a week, 365 days a year. Rain, snow, holidays, even in the middle of the night, the shelter workers at Street Haven are there. As a women's shelter in the heart of Toronto, we provide a safe, supportive space for women experiencing homelessness, trauma, and crisis, our staff are the constant presence that makes that possible. Our Street Haven shelter workers offer hope, compassion and a friendly welcome to every woman who steps through our doors. From on-site crisis support to warm, nutritious meals, our staff are truly the heart of Street Haven- showing up around the clock and doing their best to help the residents through some of their most difficult times. This work is anything but easy- it takes a special someone to dedicate a career to this line of work. That's why this week, we show our gratitude.🏠💛 #HomelessnessAwareness #EndHomelessness #ShelterAppreciationWeek #StreetHaven #HousingwithDignity #Support #Community

Meet the heart behind Street Haven's Hotel Program 💙 "Seeing our clients achieve successful reintegration into society is a very rewarding experience" – this is what drives our dedicated Hotel Program team every single day. Our team serves 47 women through an individualized approach that prioritizes safety and personal goals. From morning room checks to crisis intervention, case planning to conflict resolution, each day brings new challenges – and new opportunities to make a difference. What makes it all possible? "Teamwork is another thing that keeps the team going; coming to work every day and knowing that you have wonderful colleagues who are willing to work together to provide the necessary support to the women we serve." Our case managers, housing workers, and life skills facilitators work collaboratively, getting to know each client while supporting them toward stability and housing. The reward? Former clients drop by to check in with their past case managers and let them know how they are progressing. To the Hotel Program team: Your hard work, dedication, and compassion make all the difference. Thank you! #StreetHaven #HotelProgram #WomensShelter #CommunitySupport #Teamwork #Empowerment #SocialServices

Thinking about a career as a Personal Support Worker (PSW)? Join Street Haven’s free online panel to hear PSWs, trainers, and employers break down the role — duties, essential skills, training pathways, certification, and real job opportunities. Perfect for newcomers, career-changers, or anyone exploring healthcare support. 🗓️ Thursday, Jan 29, 2026 | 4:00–5:30 PM ET 💬 Live Q&A with experts 🔗 Scan the QR on this post or register at streethaven.org Tag someone who’d love this — bring your questions! #PSW #HealthcareJobs #CareersInHealthcare #NewcomersCanada #CareerChange

Are you looking to volunteer? We have a role for everyone! Current open volunteer positions: - Evening Facilitator - Kitchen Assistant - Program Facilitator (Training Services) - Peer Support Worker - Indigenous Peer Support Worker (Shelter-Based) - Donations Room Support - Yoga Facilitator - Career Mentors & Field-Specific Facilitators - Reception & Office Support Whether you have a few hours a week or a specific skill to share, our volunteer opportunities offer something for everyone. We'd love for you to join our team and make a real impact in our community. To learn more about each position and apply, visit streethaven.org/volunteer #StreetHaven #volunteer #volunteeropportunities #givingback #joinourteam #Torontovolunteers #communitysupport