Street Haven

Emergency Shelter Services

Who we are

At Street Haven at the Crossroads, our Emergency Shelter Housing Program provides a safe haven and critical support for women experiencing homelessness in Toronto. Open 24 hours a day, 7 days a week, our low-barrier emergency shelter offers immediate access to safety, warmth, and care for up to 50 women each night.

We understand that the women we serve often face complex and overlapping challenges, including homelessness, substance use, mental health concerns, trauma, and experiences of gender-based violence. That’s why our program is rooted in a trauma-informed, client-centered approach, ensuring that each woman is treated with dignity, respect, and compassion.

Women arriving at Street Haven’s Emergency Shelter receive:

  • A safe, clean, and welcoming place to sleep
  • Nutritious meals and snacks
  • Access to showers, hygiene products, and basic clothing
  • On-site support workers and crisis intervention
  • Referrals to medical care, mental health services, and addiction recovery programs
  • Pathways to transitional housing and long-term stability

Our shelter acts not just as a place of refuge, but as a critical first step toward recovery, healing, and empowerment. We work collaboratively with each woman to help her navigate her unique journey — whether that means finding permanent housing, reconnecting with health supports, or simply taking the next right step forward.

If you or someone you know needs emergency shelter, or if you’re looking to support our mission, we welcome you to learn more about how Street Haven is helping women move from crisis to confidence.

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Street Haven at the Crossroads
Street Haven at the Crossroads2 weeks ago
Our team has been busy making an impact beyond our programs. Joining the Leading Social Collective with United Way Greater Toronto & U of T’s School of Cities, connecting with sector leaders at the Addictions and Mental Health Ontario conference, and sharing expertise at an East Toronto Health Partners community engagement in Oakridge. Here at Street Haven, we are committed to showing up wherever the conversation is happening. Because meaningful change takes collaboration, courage, and community. 💛

#ShelterandHousing #MentalHealth #CommunityOutreach #StreetHaven
Street Haven at the Crossroads
Street Haven at the Crossroads3 weeks ago
One room. Many possibilities. And some very special guests. 💙✨

We were so honoured to have MPP Kristyn Wong-Tam join us at our new Training Centre at 87
Pembroke Street! She expressed her full support for Street Haven’s vision and applauded the
work we are doing for women experiencing homelessness in Toronto. Having that recognition
from our community leaders means everything to us. 🙏

So, what is the Training Centre all about? It’s a shared, multi-use space that is home to:

💻 Employment counselling + digital literacy programs
🎓Job readiness and skills-building
🎮 Recreational and social programs
🤝 Staff meetings and team collaboration
💚 A space our clients and staff can truly call their own

Thanks to $400,000 in grants from the Ontario Trillium Foundation, we’ve brought education and
training directly into our shelter. Because when you meet women where they are, the impact is
real.

Our Employment + Training team is now working hand in hand with shelter staff every single day
building goals together, breaking down barriers together, and celebrating wins together. That’s
wraparound care in action.

Integrated approaches. Innovative offerings. And women at the centre of it all. 💪

@kristynwongtam
@ontrillium

#StreetHaven #TrainingCentre #OntarioTrilliumFoundation #KristynWongTam
#WomensHomelessness Toronto Empowerment EndHomelessness MentalHealth
EmploymentSupport CommunityFirst WraparoundCare
Street Haven at the Crossroads
Street Haven at the Crossroads3 weeks ago
We’re proud to share that our team recently completed a Harm Reduction training facilitated by one of our own staff members, Akosua Gyan-Mante. The session opened space for honest conversation, skill-building, and reflection on how we can better show up for the people we serve. 💛
 
Staff explored overdose response, the power of language, and what it truly means to meet people where they’re at, all grounded in lived experience and frontline knowledge.
 
In Akosua’s words: “It’s powerful to come full circle from receiving support to now being in a position to give it. I’m grateful to be part of a team that is choosing empathy, understanding, and love in how we support women and people who use drugs.”
 
Thank you to everyone who participated and continues to show up with care, openness, and a willingness to learn.
 
#HarmReduction #CompassionateCare #TraumaInformed #StreetHaven CommunityHealth
Street Haven at the Crossroads
Street Haven at the Crossroads1 month ago
We are SO excited to be part of U of T’s @womensadvocacyoutreach (WAO) Women Helping Women Convention tomorrow!  💙

We truly couldn’t be more grateful for the relationship WAO has created with Street Haven. From volunteering at our shelter this past January to fundraising, WAO is an incredible group of U of T students dedicated to advocating and supporting women and women’s rights in their community and across the world.  

Our Executive Director, Andrea, has been invited as a guest speaker, and all ticket proceeds go directly toward supporting our organization.  

We will have a Street Haven table so come say hi, grab some info, and chat with us about what we do! With the Convention centred around intersectional grassroots advocacy, we can’t think of a better event for us to be a part of. 

#WomenHelpingWomen #WAO #IntersectionalAdvocacy #WomenEmpowerment #StreetHaven WomeninCommunity
Street Haven at the Crossroads
Street Haven at the Crossroads1 month ago
Big news at Street Haven! 🎉 We’re so proud to announce the opening of our new Training Centre. 💙

Thanks to two grants of $400,000 from the @Ontario Trillium Foundation, we’ve launched a brand new Training Centre right inside our 87 Pembroke Street shelter, along with expanded on-site mental health services for the women we serve. Now shelter residents and clients can access education, digital literacy, job readiness supports, counselling, and mental health services all in one place, without having to navigate multiple locations or systems.

Today, the @WCG Services team made a site visit to the training centre to overlook the functioning of the space and see the team in action. The space is designed to allow clients to access digital resources, receive support in employment and training services, while encouraging them to build social connections and network with their peers.

We’re so grateful to the Ontario Trillium Foundation for believing in this vision and helping us expand what’s possible for women experiencing homelessness in Toronto.

#StreetHaven #OntarioTrilliumFoundation #WomensHomelessness #Toronto #MentalHealth Empowerment EndHomelessness
Street Haven at the Crossroads
Street Haven at the Crossroads2 months ago
Black History Month may be ending… but the message doesn’t stop here.

We asked our staff, volunteers, and clients what Black History Month means to them, and their voices say it best: celebrate the legacy, honour the culture, recognize the contributions, and keep showing up with purpose.

Because it’s not just a month, it’s a call to action to amplify Black voices and stand in solidarity, every day.

Thank you for being part of the Street Haven community. ✨

#BlackHistoryMonth #BHM #AmplifyBlackVoices #Toronto #CommunityCare
Street Haven at the Crossroads