Outreach Case
Management Services
About us
Street Haven’s Outreach Case Management Services provide community-based support for women aged 18 and over who are navigating substance use challenges. This program operates from a harm reduction spectrum approach and is designed for women living in the community or those who have completed a treatment program and are seeking continued support. Services include personalized case management, counseling, life planning assistance, and resource navigation. The program is available for up to one year and offers flexible virtual access to accommodate varying needs.
Client Journey
- Pre-Treatment :
Weekly virtual groups are offered to prepare women for residential treatment, focusing on readiness and goal setting. This group is run by our intake and assessment counsellor on a weekly basis, virtually to ensure participation is possible for all clients on our waitlist. The group will focus on a variety of topics including emotional regulation, effective communication, boundaries, growth, values and more.
- Active Support :
Participants receive individualized support from addiction case managers, helping them set and achieve goals related to substance use, housing, employment, and overall well-being.
- Post-Treatment :
A combined in-person and virtual aftercare group is available for women who have completed the Grant House program or a comparable treatment program, providing ongoing support as they work on their substance use goals.
Contact Details
- Intake and Assessment Counsellor : +1-416-967-6060 ext. 327
- Outreach workers : +1-416-220-0084 or +1-416-458-7101
- Toll-Free : +1-844-967-6060